A Colorado man dialed 911 reporting a medical emergency. Several seconds into the call, he became unresponsive. The responding dispatcher only had his first name and knew he was in a large apartment complex, but no unit number. Without that key detail, getting responders to him quickly would have been nearly impossible.

Lacy’s career journey has taken her from public safety hardware (body-worn cameras) to innovative software solutions at ForceMetrics. Along the way, she’s discovered her passion for helping law enforcement leverage technology to keep both communities and officers safe.

From patrol officer, to detective, to crisis negotiator with the Abilene PD—to now partnering with agencies nationwide, Rusty brings decades of frontline experience to help law enforcement maximize data-driven tools.